Call Us 083 266 5638

Welcome to Suzerain (Pty) Ltd Concrete Paver Moulds!

Customer Support

If you are not sure how to proceed, or need any advise or assistance, please call Alan on 083 266 5638.

Shipping

South Africa Shipping:  We will Courier your order door-to-door to all major towns and cities via Fedex Couriers. If you are situated in an outlying area, we will Post your goods to you, or quote you seperately for courier costs.

International Shipping: pricing and delivery times will be quoted by our admin team after the order is placed.

Payment

We accepts payments directly to our bank account via EFT/ Bank Transfer, or
We also accept Credit Card payments (R10 000 maximum) via Payfast, our secure payment gateway.

Returns Policy

If you are in any way dissatisfied with our products, send unused items in its original packaging back to us within 14 days for a full refund.

How to Order

Browse our Product Categories and click on a product to show the full description.

Press the Add to Cart button of the product you wish to buy. This will take you to the Checkout page. If you wish to add more products click Continue Shopping and then add more products to your Cart.

Once you have completed your shopping, press the Proceed to Checkout button.

It is important to complete all 5 steps during checkout:

Complete the Bill To Form, especially the fields marked with an * next to it.  Press Continue.

If nothing happens, please scroll up and make sure you filled in your details correctly.

A Shipping Estimate is automatically generated depending on the size of your order and country.

Select Courier (2-3 days). Press Continue.

Under Payment Method please choose between Payfast Secure Credit Card Payments, or Direct Deposit (EFT to our bank account). Press Continue

Review your order and write any special instructions you need to give us in the Order Comments section.

Press Place Order.

If you chose Payfast as your Payment Method, you will be redirected to their website to do secure Credit Card payment. Please note, keep your cell phone handy to enter the One Time Pin number they will send you.

If our payment is successfull, an automated email message containing your order will then be sent to you.

We will give you a call or email you as soon as possible to discuss your order.

If you chose Bank Transfer during checkout, we will provide you with our banking details.Once you are satisfied please do a transfer to our account and SMS / email us proof of paymen

Please Note: Due to high instance of fraud, we will NOT release goods until funds have cleared and reflect in our bank account. We will send your order within 2 days (stocks permitting) and SMS / Email your tracking number to you.

If you are not sure how to proceed, or need any advise or assistance, please call Alan on 083 266 5638.